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Q:Who is Censtry-Electronics?


Censtry-Electronics is the famous independent stocking distributor of electronic components.,founded in 2004,seriving customers from 100+ countries, specializes in offering a wide range of Memory,ICs, transistor, diodes, resistor, capacitor and all kinds of electronic component.

Q:What's your strong line cards?


We are special for Memory & ICs Electronics Components Distributor. Memory brands: MICRON,SAMSUNG,HYNIX, TOSHIBA,WINBOND ICs distribution brands: VISHAY/IR, NXP, ON, INFINEON, ST, NS, MICROSEMI , FUJI ,XILINX, ADI, ALTERA, TI, LATTICE, BROADCOM, MAXIM, ATMEL, MITSUBISHI ,LINEAR, CYPRESS, FAIRCHILD, TOSHIBA, ACTEL, INTERSIL, AVAGO, PMC and More.

Q:How do I use your Part Search utility?


On the any of top Censtry-Electronics.com web page, Simply enter your part number and click "Search". You will get a set of results, locate the part you are looking for. Then you can submit a Request For Quote or RFQ online, Our Cesntry terms's sales associate will contact you shortly with price and delivery by Email.

Q:There is no price on the product page – What should I do?


You can send RFQ/Quote http://www.censtry.jp/inquiry.html Inquire Online or Call Us or Email Us at sales@censtry.com to recheck the price and stock information. We will offer our quotation for you soonest and after your confirm order, we will send our proforma invoice for you to make the payment.

Q:How to place an order?


After your confirmed the quotation or order approved, please kindly send the approved order or confirm information to our sales with Company name or personal, contact name ,phone number and delivery address .Our sales terms will send the Proforma invoice with our bank information to you. Please remember to indicate exact part number, required quantity and manufacturer.

Q:What's payment methods do you offer?


We accept wire transfer payment in advance for new clients' first order. Payment methods: Wire Transfer / Telegraphic Transfer (T/T) to our HSBC account, Western Union, PayPal (Credit Card). About Bank fees: Wire Transfer Bank Charges USD30.00, HK HSBC to HK HSBC, don't need any charges. Please note that we accept payment in USD and EURO, GBP, HKD.

More detail: http://www.censtry.jp/payment.html

Q:Can I get Net terms?


Net Term only for Long-term cooperation client. We have a great number of customers ranging from one-time buyers to regular customers. Net Terms can be extended to regular customers following successful payment history with us.

Q:What's shipment way can support?


We ship worldwide using international couriers like DHL, FedEx, UPS, TNT and EMS or HongKong mail. Usual we will use DHL/FedEx. We can also use client's freight collect account. Standard delivery time is 3-6 business days (usual 2-4days) depending on destination. Other shipping methods may be discussed. We strive to meet every client's needs.

More detail: http://www.censtry.jp/delivery.html

Q:Can I changes or cancels my order?


Changes: Most bookings made at Censtry are final. If the product has not yet been shipped, you can contact our customer service representatives to change the order details, such as delivery destination, splitting delivery, changing the delivery time and designating a consolidated shipment for multiple orders.
Cancels: Please inform us in advance that you need to cancel the order If cancellation is acceptable, we will send you an e-mail notifying you that the cancellation has been completed. In this case, if you have already paid, we will refund the full amount to you.

Q:What is your warranty and return policy?


We guarantees the quality for 365 days, since the parts were shipped. All our parts come with our own Certificate of Conformance that guarantees the parts will meet all of the manufactures specifications. All parts will inspected and ensure 100% new original part before shipment. If the parts you receive don't meet the form, fit and function specs of the manufacturer, we will replace the parts or refund your money More details about return electronic components please see our  Return Policy.

Thank you your support. If Any More Questions or Inquires, please email us. Our Email address: sales@censtry.com

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